Webmail: Changing the Conversation Setting

Question

Why do some emails seem to be grouped together instead of displaying at the time they were sent?

Cause

When you have several emails from the same sender with the same title, by default your email will condense those messages into a Conversation dated when the last email was received. 

Answer

  1. Log in to your webmail.
  2. Select your Inbox from the left.
  3. Select Filter just above and to the right of your first message.
  4. Select Show As from the drop down.
  5. Change the setting here from Conversations to Messages.
  6. Your messages will now show individually instead of stacked. 

For additional assistance, please contact the Technology Support Center at 419-372-0999 or through chat.

 

 

Details

Article ID: 21533
Created
Mon 12/12/16 10:24 AM
Modified
Mon 7/15/19 5:18 PM