Search27 Results
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- General Troubleshooting & How-Tos
Microsoft and Apple documentation for configuration of display settings when using multiple external displays.
- Knowledge Base
- University & Personal Devices
- Personal Devices
- Personal Computers
Information on the software support services offered for personal computers.
- Knowledge Base
- Applications/Software
Instructions for accessing the BGSU Self Service app on a University-owned Mac device, including how to install applications.
- Knowledge Base
- BGSU Accounts
- Email & Calendar
- Outlook Calendar & Email
Troubleshooting steps for known Outlook issues including sync issues, macOS Outlook search issues and issues when signing in to Outlook on the web, the page may keep loading, or you might see an error like: “500 error. Something went wrong. Repeating redirects detected. Click here to sign out."
- Knowledge Base
- Applications/Software
- Canvas
- Canvas for Faculty
- Canvas Studio
Instructions for fixing a camera issue in Canvas Studio on a Mac.
- Knowledge Base
- BGSU Accounts
- Two Factor Authentication (Duo)
Common Duo issues/troubleshooting steps.
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- Internet Browser Support
Instructions for setting a default browser on Mac and Windows devices.
- Knowledge Base
- Communication Tools
- Microsoft Teams
- General Information & Settings
Instructions for installing the Microsoft Teams application on your university-owned device.
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- General Troubleshooting & How-Tos
Pairing a Bluetooth device with a Mac or Windows computer.
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- Internet Browser Support
Information on Safari's default privacy settings and their impact on website/web application functionality.
- Knowledge Base
- University & Personal Devices
- University Devices
- Office Equipment & Hardware
- Device Setup
First time setup instructions for University-owned Dell laptops.
- Knowledge Base
- BGSU Accounts
- BGSU Account & Password
- BGSU Password
Instructions for syncing your device login password with your new BGSU password while off-campus.
- Knowledge Base
- Applications/Software
- Canvas
- Canvas for Faculty
- Canvas Quizzes
- Respondus Lockdown Browser
Instructions for resolving Respondus LockDown installation error on a Mac.
- Knowledge Base
- University & Personal Devices
- University Devices
- Office Equipment & Hardware
- General Information & FAQ
Instructions for reviewing the university-owned devices listed in your name.
- Knowledge Base
- BGSU Accounts
- BGSU Account & Password
- BGSU Password
A list of things to remember after updating your BGSU password