Avalon: Report An Issue

Who can use it?

BGSU Faculty, Staff, and Students

What is it?

Avalon is an online service that provides round-the-clock access to streaming audio and video content. This content includes course reserve materials, library-owned items, and locally created content from campus departments. This service should be used to report issues with the system so they can be resolved as quickly as possible.

Where to get it?

Avalon is an online tool that can be accessed at https://avalon.bgsu.edu. Use the "Report an Issue" link on this page to report an issue with the system. 

How to use it?

Once you click the link to report an issue you will be asked to self-report some information about your computer and what happened when you ran into an issue. Our team will review your information, investigate the problem, and respond to you with a solution. 

How much does it cost?

There is no charge for reporting an issue with this service.