Question
How do I send a fax from a multifunction device (Konica printer/copier)?
Answer
Please note, multifunction devices are configured for sending faxes only and cannot receive faxes. Each user wishing to send from a multifunction device must have a BGSU Fax Account or the fax will not transmit successfully.
To send a new fax from a multifunction device (MFD):
- Authenticate into the device using the card swipe or office printer PIN.
- On the home screen, select Scan.
- Select Scan to Fax.
- Select Add (+) to add a recipient.
- The fax number and recipient name must be entered or the request will be denied.
- For internal faxing, you must use the 5-digit fax number.
- When entering a fax number, you must add a 9 to the beginning of the number for external numbers and a 9-1 to the beginning of the number for long distance numbers.
- Select Add Recipient.
- Select Settings to make optional adjustments.
- Select Start to send the fax.
For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.