BG1 Card Lack of Funds When Trying To Print

Question

I am trying to print but my BG1 Card is indicating a lack of funds; what should I do?

Answer

Check your BG1 Card balance and add funds if necessary. You can view your printing funds by checking the PaperCut website, or by contacting BG1 Card Services. If, after checking your balance and you confirm you have sufficient funds and you are still unable to print, please contact BG1 Card Services for assistance.

Please note: New/replacement BG1 cards may take up to one hour to activate and if a user freezes their card through MyBGSU, it will read as "no card". 

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

Details

Article ID: 111319
Created
Mon 7/6/20 3:55 PM