Signing In To Adobe Products

Issue

Adobe has made software licensing changes that affect how users access their products. Users must login in using their BGSU email address and password to access Adobe products like Acrobat DC/Pro and Creative Cloud software (Adobe Reader is not affected by this change).

Answer

  1. If asked to sign into Adobe, sign in using your BGSU email address.
  2. If prompted, select Company or School Account.
  3. The system will redirect to a username and password screen. Enter your BGSU username and password.
    • You may be asked to Duo Authenticate. 
  4. Once complete, you will be able to use the Adobe product. 

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.