Chrome River

Question

What is Chrome River?

Answer

Chrome River is an expense management tool for pcard transactions and reimbursements.

Accessing Chrome River

  1. Log in to MyBGSU.
  2. Hover over the Employees Tab, from the left navigation pane.
  3. Select Purchasing.
  4. Select Chrome River.
  5. Sign in using your BGSU username and password. 

 

Notes about access:

  • Chrome River does not require VPN for access for any reason.
  • Access to Chrome River requires one of the following formal university affiliations in Okta:
    • Staff
    • Part-time Staff
    • Faculty
    • Part-time Faculty
  • It is not possible to make exceptions to these affiliation requirements.

 

Chrome River Error Messages

  • While attempting to log in, if you are redirected to a log-in screen that asks for a CompanyID number:
    • Something has gone wrong. Chrome River uses BGSU Single Sign-on (SSO) to log you in. A redirection to this login page could indicate one of the following issues:
      • You do not have proper affiliations listed in Oracle Identity Management. See required affiliations above.
      • You may be locked out of FMS.
      • If you are a 9 month employee who's contract has gone inactive for 3 months, your effective date for reactivation will be 9/1 of the current year. Contact HR for more information.
  • If you receive a different error message when attempting to access Chrome River, please attempt the following:
  • If you are a new employee, access will be granted 24 hours after your employment effective date in HCM. Contact HR for more information.

 

Questions about Chrome River

Resources and instructions on Chrome River are always available on the BGSU Purchasing website.

For specific questions regarding Chrome River, please reach out to the contacts listed below:

  • Back-End Administration/Log-In Issues: Tiffany Bachman (tbachma@bgsu.edu, 419-372-3549)
  • Personal Reimbursement Reports: Accounts Payable (bgsuap@bgsu.edu, 419-372-2311)
  • Purchasing Card Reconciliation Reports: Purchasing (purchasing@bgsu.edu, 419-372-8411)
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