Confirming GlobalProtect VPN is Installed on Your Device

Question

How do I check to see if the GlobalProtect VPN is installed on my university-owned device?

Answer

You can confirm GlobalProtect is installed on your device by looking for the following:

  • GlobalProtect icon (globe icon) on your device's toolbar (Mac) or taskbar/system tray (Windows).
  • GlobalProtect folder in the Windows Start Menu or Mac Application Directory. 

If GlobalProtect is not installed on your device, please contact ITS.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

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