Confirming GlobalProtect VPN is Installed on Your Device

Summary

Instructions for confirming that GlobalProtect is installed on your device.

Body

Question

How do I check to see if the GlobalProtect VPN is installed on my university-owned device?

Answer

You can confirm GlobalProtect is installed on your device by looking for the following:

  • GlobalProtect icon (globe icon) on your device's toolbar (Mac) or taskbar/system tray (Windows).
  • GlobalProtect folder in the Windows Start Menu or Mac Application Directory

If GlobalProtect is not installed on your device, please contact ITS.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

Details

Details

Article ID: 163229
Created
Tue 12/10/24 2:55 PM
Modified
Tue 12/10/24 3:59 PM