What is the ITS Chatbot/Chat Tool

Question

What is the ITS chatbot/chat tool?

Answer

The ITS chatbot/chat tool, located at ITSchat.bgsu.edu, is provided by Ivy.ai and is used by BGSU Information Technology Services (ITS) to offer help, support and answers to BGSU technology questions. 

For additional information on Ivy.ai, please visit the Ivy.ai website.   

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

Details

Article ID: 114554
Created
Sun 8/23/20 4:19 PM
Modified
Fri 9/8/23 1:28 PM