Connect to VPN via Pulse Secure and Duo

Question

How do I connect to the VPN using Pulse Secure?

Answer

To connect to the VPN via Pulse Secure, please follow the steps below.

Note: These steps are for using Pulse Secure only on a university owned device. Using Pulse Secure will connect your computer directly to the BGSU network. Once connected you will be able to access the same sites you would only be able to access on campus.

  1. Open Pulse Secure.
    • Windows device: Type Pulse into the Windows search tool in the bottom left corner of your screen and select the Pulse Secure Desktop App.
    • Mac device: Open the Finder, select Applications and select Pulse Secure
  2. Select Connect.
  3. Enter your BGSU Username and Password and then select Connect.
  4. For the secondary password (this is Duo Two Factor Authentication), type one of the following into the text box.
    • For a Push Notification: Type push. A push notification will appear on your phone.
    • For a Phone callType in phone and the system will call you and press 1 when prompted.
    • For PasscodeOpen your DUO mobile apptap the down arrow next to Bowling Green State University. Enter the passcode shown into the text box.
    • For a TextType SMS in the text box. The system will send you a text message with the passcode. Type it in the text box.

*If Pulse Secure is not currently installed on your university-owned device, please contact ITS

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

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Details

Article ID: 100149
Created
Fri 3/6/20 10:50 AM
Modified
Tue 6/16/20 11:23 AM