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Services or Offerings?
BGSU Firelands Technology Support Services (OTSS) offers a variety of services for use by any BGSU student, faculty, or staff member. You will use this page to submit work requests to OTSS for services on the Firelands Campus.

Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to ITS inventory.

As of Spring Semester 2021, ITS no longer assists with computer/equipment moves for large construction projects. Logistics firms should be involved to assist. Please contact the Office of Planning, Design & Construction for more information (

Use this page to request temporary access to the PCI network for your register(s) that accept credit card payments.

Submit a request to change an existing BGSU telephone service.

Request the installation of a new BGSU telephone service.

Use this service to request a student telephone line be added to their residence hall room.

Use this page to request access to Transaction System Enterprise (TSE)

Review this page for information on obtaining PeopleSoft Access, including CSS, FMS or HCM Access.

Create a new BGSU Account here and learn more about the services provided and accounts that sync with your BGSU Account.

Submit a request to discontinue/remove a current telephone service.

Report an issue with the BGSU event calendar.

Submit a request to change the display on a University phone.

Use the form on this page to report an issue with the Avalon application.

Report a malfunction with University telephone/voicemail equipment or services.