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Question
What is the process for managing university-owned tablets at BGSU?
Answer
ITS will only manage university-owned tablet(s) that meet the criteria listed below. Tablets must be managed by ITS in order to access BGSU network resources.
To purchase a university-owned tablet, you must submit a University Device Request to ITS.
Tablet Management Criteria Requirements
ITS will manage tablets that meet the following criteria:
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The tablet is needed for a business process AND
- Tablets not needed for a business process will not receive access to university network resources (they will be placed on the personal/BYOD eduroam)
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Tablets must be supported by the vendor – unsupported tablets will need to be replaced
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The business process cannot be done on a Windows or MacOS device
Tablet Management Conditions
Tablets will be managed with the following conditions:
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iPads are BGSU’s supported tablet device for business processes,
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Android tablets are not supported and will not receive access to university network resources (they will be placed on the personal/BYOD eduroam),
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Android tablets are more susceptible to malware compared to iOS because it is a more open development environment and ecosystem. The Android operating system is inherently less capable of being managed (compared to iOS) without a full mobile device management solution.
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The tablet would be completely controlled and managed by BGSU.
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Only the apps identified as part of the original request would be installed; client would not have the ability to install apps.
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Any other apps would need to be requested and approved.
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Tablets must be setup for an individual user: multiple users/profiles are not possible.
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Tablets will automatically update their operating system as needed.
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This may break functionality or require purchase of a new app from the vendor.
For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.