BeyondTrust Bomgar Security

Question

What security measures does BeyondTrush Bomgar utilize?

Answer

The Bomgar system uses a centralized and secure server system housed at BGSU to manage and audit all connections made to remote machines by our technicians. The software installed on your machine to enable the remote session is always unique to the session established and will be removed automatically on conclusion of the session. To further improve security, we are unable to use Bomgar’s remote assistance tool to communicate or view secure information. Please be sure that this type of information is not open on your screen when using remote assistance.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

Details

Article ID: 8740
Created
Thu 9/10/15 4:36 PM
Modified
Mon 8/10/20 9:31 AM