Using Bomgar

Question

How do I use Bomgar?

Answer

ITS technicians use the Bomgar remote assistance tool in order to view your device screens and/or take remote control of your device in order to troubleshoot or install software.  You may also be prompted by an ITS technician to open ITSChat.bgsu.edu to enter a unique session key to open a direct connection.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

 

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Details

Article ID: 8739
Created
Thu 9/10/15 4:30 PM
Modified
Mon 8/10/20 9:33 AM