DocuSign: Void a Document as a Sender

Void a Document as a Sender

As a document sender, you can void an In Process envelope.  Voiding stops recipients from viewing or signing the document.  You can also void an envelope to stop email notifications to a recipient if the recipient does not want to or need to sign the envelope.  A few details on voiding a document:

  • If you are the signer and you wish to void or cancel an envelope, you will need to contact the sender and ask them to do this. Signers cannot void an envelope - you can decline to signto stop the envelope if you wish.
  • You can only void envelopes that have not been completed.
  • After you void an envelope, recipients can no longer view or sign it.
  • Recipients that have already signed the envelope are sent an email informing them that the envelope is voided. You can include a message stating why.

To void an envelope, go to the DocuSign dashboard (

  1. Find and select the In Process envelope you want to void, click “Actions” and then select “Void”.

  1. In the Void Envelope page, type the reason for voiding the envelope. This information is included in the email sent to recipients that have already signed the envelope.

  1. Click Void Envelope. You are returned to the DocuSign Web Application and the envelope status is changed to Voided.


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Article ID: 12909
Thu 5/5/16 11:24 AM
Mon 3/18/19 2:06 PM