Unable to Schedule Webex Meeting

Question

Why am I unable to schedule a Webex meeting using the web interface?

Answer

If you are unable to schedule a meeting via the Webex web application your default audio settings for the event may be set incorrectly.   Follow the instructions below to confirm or update your settings:

  1. Navigate to Webex and sign in with your BGSU username/password
  2. Select Preferences from the left navigation menu. 
  3. Choose the Audio and Video tab.
  4. Under Audio Connect, confirm your Audio Connection Type is listed as VoIP.
    1. If your Audio Connection Type is listed as Other Teleconference or None, select VoIP from the drop-down.
  5. Scroll to the bottom of the page and select Save.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

Details

Article ID: 107344
Created
Mon 5/11/20 2:55 PM
Modified
Tue 9/8/20 12:38 PM