Personal Device Repair

Who can use it?

BGSU Faculty, Staff, Students.

What is it?

Devices under warranty from Dell or Apple can receive warranty repairs on campus by certified technicians.

There are a few specific conditions on warranty coverage that can be reviewed here.

Devices from Dell or Apple without warranty are also eligible for repair.

Where to get it?

Your machine will need to be dropped off at 110 Hayes Hall.

How to use it?

When you bring your machine into 110 Hayes Hall we will collect some basic information about your device and the symptoms and if the problem appears to be hardware related we will check it in for repair. Your warranty will be covered as long as there is no accidental, water, or fall based damage.

How much does it cost?

There are no costs for computers that are under warranty as long as the issue is covered by your warranty.

Costs for computers that are not under warranty will depend on the costs of the parts involved, but will always include a $50.00 bench fee.

If you decline service on a computer not under warranty after being given the diagnosis, there will be a $20.00 diagnostic fee.