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OnGuard Upgrade

Tags 7-18-17

For the web based video viewer:

 In order for you to view the security cameras in your area, you will need to update the URL in your web browser.  The new URL is onguard.bgsu.edu.

 

The new URL will become active Tuesday, July 18th.

 

If you have updated the URL and are experiencing please call the Technology Support Center at 2-0999 for assistance.

 


For the Video Viewer Application:

In order for you to view the security cameras in your area, the software on your computer must be fully up-to-date.  If it is not, the upgrade process should take about 45 minutes and the steps are as follows:

 

On a Windows 7 Machine –

  • Click the Start Menu, then click All Programs.
  • Scroll down to the Microsoft System Center folder, click on the folder to expand the folder, then click on Software Center. 
  • Click on the Available Software tab, and check the box to the left of "OnGuard 7.3". 
  • Finally, click the Install button located at the bottom right hand corner of the window.

On a Windows 10 Machine –

  • Click the Start Menu.
  • Scroll down to the Microsoft System Center folder, click on the folder to expand, then click on Software Center. 
  • Click on the Available Software tab, and check the box to the left of "OnGuard 7.3".
  • Finally, click the Install button located at the bottom right hand corner of the window. 

The new software will be available for upgrade at 8:00AM, July 18th 2017.

 

If you have attempted the upgrade and are still experiencing problems, please call the Technology Support Center at 2-0999 for assistance.