Voicemail FAQ

Tags voicemail FAQ

Question

Frequently asked questions regarding Voicemail

Answer

What system does BGSU use for Voicemail?

BGSU uses the Unity Communication system for staff and faculty voicemail.

 

How can I call or transfer directly to someone's Voicemail?

By adding an * to the start of any five-digit extension. For example, if you were attempting to reach someone with the on-campus extension 2-5555, you could reach their voicemail directly by dialing *2-5555 instead.

 

How can I access my Voicemail Off Campus?

Dial 419-372-9622 and press the * (star) key when the operator comes on. When prompted, enter your 5-digit extension number. You will also be asked to enter your PIN.

 

BGSU Voicemail Video

 

Other helpful documentation

Voicemail Basics

Enrolling as a First Time User in Unity Voicemail

Voicemail Shortcuts

Voicemail Prompts Guide

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

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Details

Article ID: 8422
Created
Thu 8/13/15 4:04 PM
Modified
Wed 10/9/19 12:43 PM