Configure Android Mobile Device For Mobility Print

Question

How do I install the Mobility Print on my Android Mobile Device?

Environment

Falcon Print: Mobility Print 

Steps

Users must be connected to the BGSU eduroam network in order to complete this setup.  

Installing the Android Mobility Print App

  1. Open the Google Play Store and search for Mobility Print.

  2. Install the Mobility Print app. The App Publisher should be PaperCut Software.

  3. After installation, Open the app. Tap the Android Settings button.

  4. Select Mobility Print Service to ensure that the Mobility Print service is one. If you get a dialog box asking if you would like to activate the service, select OK. Otherwise, switch the toggle from off to on.

  5. After a few seconds, if you are connected to the correct eduroam wireless network, you should have the BG-Print-Color Mobility printer displayed when attempting to print a document from your Android device.

  6. Exit settings.  You are now ready to print. 

 

Using Mobility Print on Android

This part of the guide will show you how to print a file. The steps may be slightly different depending on which app you are printing from.

  1. Open the file you want to print.

  2. Tap the 3-dot menu icon.

  3. Select Print.

  4. Verify your print settings and select PRINT.

  5. Verify BG-Print-Color, Mobility Print is selected, and select the printer icon to send your print job to your queue.

    1. If no printers are appearing make sure you are connected to Eduroam and not using a VPN or custom DNS.

Please Note: Color prints are selected by default, if there is color in your file. To print in black and white, change these settings in your Printer Options prior to printing your document.

 

Retrieving your Printed Document

  1. Add funds to your BG1 card.
    • Students must have funds available in the BG Bucks account of their BG1 card in order to print. Visit the BG1Card office website to learn how to load funds to your account by reviewing the different Deposit Options and/or watching the BG1 Card office's video tutorials here.
    • See student printing costs.
  2. Visit a Mobility Print release station on campus.

  3. Swipe your BGSU ID card on the touch panel OR select the keyboard icon in the top right corner of the screen and enter your BGSU username and password.

  4. You will now see your list of available prints in the virtual printer queue. Select the document(s) you would like to print on the touch panel and then select Print

  5. After your document has been released, a "print job released successfully" notification will display on the touch panel.

  6. Retrieve your document. Logout of the printer by selecting Log Out in the top right corner of the touch panel, OR you will be automatically logged out after approximately one minute of inactivity.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

Details

Article ID: 60895
Created
Tue 8/21/18 3:42 PM
Modified
Thu 5/4/23 1:06 PM