Configure Apple Computer (Mac) For Mobility Print

Question

How do I install the Mobility Print driver on my personal Apple computer?

Environment

Falcon Print: Mobility Print 

Steps

Users must be connected to the BGSU eduroam network in order to complete this setup. For information on connecting your Apple device to eduroam, click here

While following the steps below, if promoted to save credentials for Mobility Print do not allow it. Saving your credentials will cause problems the next time you change your password.

If unable to use the Mobility Print, you may have your credentials saved to your KeyChain. Follow the steps below to remove that password.

  1. Using the Spotlight (top right), search for KeyChain Access.
  2. Open KeyChain Access.
  3. From the list of password, remove the password that shows bgsuprint.bgsu.edu.
  4. Try to print at this time, it should prompt you for your current MyBGSU username and password.

Installing the Mobility Print Driver

Step One: Navigate to System Preferences > Printers and Scanners

   

Step Two: Select the + icon under the Printers list

Step Three: The Add dialog is displayed. Select the  icon to display the Default window. 

Step Four: Select “bg-print-color” from the list of available printers.

  •      The Name, Location, and Use should be displayed
  •      Confirm that Use is set to Secure AirPrint

 

Step Five: If Secure AirPrint  is NOT displayed:

  •      Close the Add dialog
  •      Disconnect from the network
  •      Reconnect to the network
  •      Try again. If you still cannot see Secure AirPrint, contact Information Technology Services.

Step Six: Click Add

Step Seven: Navigate to the document you would like to print and open the Print dialog in that application. Select Print to print your document.

Step Eight: When prompted, enter your BGSU username and password and click OK. 

Please Note: Color prints are selected by default. If you would like to print in black and white, please change these settings in your Printer Properties prior to printing your document.

 

Retreiving your Printed Document

Step One: Visit one of our many Mobility Print release stations on campus.

Step Two: Swipe your BGSU ID card on the touch panel OR select the keyboard icon in the top right corner of the screen and enter your BGSU username and password.

Step Three: You will now see your list of available prints in the virtual printer queue. Select the document(s) you would like to print on the touch panel and then click Print. 

Step Four: Once your document has been released, you will see a "print job released successfully" notification on the touch panel

Step Five: Retrieve your document. You can then logout of the printer by clicking Log Out in the top right corner of the touch panel, OR you will be automatically logged out after approximately one minute of inactivity.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

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Details

Article ID: 59904
Created
Wed 8/8/18 1:58 PM
Modified
Wed 7/17/19 11:21 AM