Can Student Employees Have Access to Cisco Jabber?

Question

Can Student Employees have access to Cisco Jabber?

Answer

Cisco Jabber is a chat system that is used throughout BGSU in order to communicate with colleagues within BGSU. Student employees are also allowed to have access to Cisco Jabber if the student has a Cisco Agent/ Call Center number profile.

  • If the student already has access to a Cisco Agent/ Call Center. They should be able to sign into Jabber using their BGSU username and password.
  • If a student does not have access to the Cisco Agent/ Call Center, a request can be made by a full time faculty or staff by using this request form.
    • Note: In the request new service form, please specify that the student will need a Cisco Agent/ Call Center Profile and not a telephone, unless one is needed.
  • If Cisco Jabber needs to be installed on machine, it can be downloaded from the Software Center. Use this guide for instructions on how to download programs from your Software Center. 

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

Details

Article ID: 30261
Created
Fri 5/12/17 2:04 PM
Modified
Thu 10/10/19 11:48 AM