Canvas-Supported Browsers

Question

Which internet browsers are supported by Canvas?

Answer

If you are experiencing issues using Canvas, please confirm you are using a Canvas-supported browser. 

The BGSU Learning Management System (LMS) team recommends Google Chrome or Mozilla Firefox when using Canvas. Internet Explorer (IE) is not supported by Instructure/Canvas.

A list of Canvas-supported browsers is available on this Canvas webpage

If, after confirming you are using a supported browser you are still experiencing issues using Canvas, please review the following:

Windows Devices

Mac Devices

Mobile Browsers

If you are still experiencing issues using Canvas after reviewing the above information,  we recommend clearing your browser cache/history.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

 

Details

Article ID: 21754
Created
Tue 12/13/16 6:12 PM
Modified
Fri 9/6/19 3:31 PM