Office Devices: Desktop Refresh

Who can use it?

Each College and Division will select their desktop refresh administrators. Only these administrators may request a system.

What is it?

The process for requesting a desktop refresh system. 

Where to get it?

The BGSU desktop refresh installs take place between mid-December and mid-June of each calendar year. After the division desktop refresh administrators have made selections, a ticket will automatically be created for the selected individuals. During this time ITS will send an email to all users that have been selected to receive a new computer via the desktop refresh. Once individuals have been notified for scheduling their install they can then communicate their software and printer needs. Please continue to check back!

How to use it?

ITS will provide each College and Division with an inventory. ITS will allocate a percentage of the University's desktop refresh budget to each college and division based on headcount in each area. Colleges and Divisions will choose which primary computers in their inventory will be replaced, and will choose from a select list of available replacement computers.  

Please note: The desktop refresh program is intended to replace primary devices only. A primary device is one that the majority of the user's BGSU work is completed on, is used by only one person, and is generally NOT part of a grant funded purchase. 

How much does it cost?

There is no cost associated with this service as long as departments stay within their allotted amount.

  • Any purchase above the allotment will be charged to the division.
  • Any customizations to the standard computer will be charged to the College or Division. Colleges and Divisions may not use the desktop refresh budget to cover these customizations.