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How Do I Add a New Mobile Phone/Tablet (Different Phone Number) to Duo?
Instructions for adding a new device with a new phone number to Duo (if you still have the old device).
Desk & Office Security Best Practices
Tips for keeping items at your desk/office area safe and secure
Duo Two Factor Authentication Setup - Mobile Phone/SMS Text Message
Instructions for setting up a mobile phone for SMS text message Duo Two Factor Authentication.
How Do I Add a New Duo Device (Same Phone Number)?
Instruction on how to add a new device with the same phone number to the Duo Authentication system
Residence Hall Phone Service
How to request telephone service be set up in BGSU residence hall rooms
Enable/Disable Cisco Mobility Feature
Use this article on how to use the Cisco Mobility feature for your Cisco phone.
BGSU Telephone Package of Services & Models
Description of BGSU telephone standard package of services and information regarding types of phones/models available.
Duo Two Factor Authentication Setup - Landline
Set up a landline phone for Duo Two Factor Authentication
What Mobile Carriers Does Alert BG Support?
A list of supported cell phone networks
Mobile Device Support
Information regarding ITS mobile phone support.
Telephone Equipment Service Charges
Costs for BGSU telephone equipment and services
Cisco Jabber - Use, Requirements, and General Information
Cisco Jabber tutorials, system requirements, and FAQs
Accessing Your BGSU Voicemail
Instructions for accessing your BGSU voicemail.
Cisco Finesse Call Center Device Selection Options
Instructions for switching between call center devices within Cisco Finesse.
Cisco Jabber Emergency 911 Notification
Details regarding the use of Cisco Jabber for emergency 911 calls and the messages that appear upon login.