MyBGSU Scrolling Issue

Summary

How to resolve the MyBGSU scrolling issue in Google Chrome/Microsoft Edge.

Body

Issue

When using MyBGSU, Google Chrome & Microsoft Edge browsers, as well the Android app version of MyBGSU, have an issue where they cannot scroll down the page if a user is using the mouse wheel or track pad while over a widget, or if they're on a mobile device trying to scroll when they first touch the widget. 

Environment

Google Chrome/Microsoft Edge + MyBGSU

MyBGSU Android App

Resolution/Workaround

If you are unable to scroll while your mouse cursor or finger is over a widget, move to the space between the widgets and try scrolling again. Scrolling should work normally when performed in the area between widgets.

 

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

Details

Details

Article ID: 172585
Created
Wed 8/19/26 12:36 PM
Modified
Wed 8/26/26 11:42 AM