Summary
If you can’t see a document that’s been sent to you for signature in Adobe Sign, you may be logged in with a personal Adobe account instead of your BGSU account. To fix this, sign out of Adobe Sign and then sign back in using your BGSU username and password.
Body
Question
Why am I unable to see a document for Signature in Adobe Sign?
Answer
If you are unable to see a document for signature, you may be signed in with a personal account. Sign out of Adobe Sign and sign back in with your BGSU username and password.
For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.