BG1 Card Printing Funds (Add/Track)

Summary

Instructions for adding printing funds to your BG1 Card, how to track available funds and what to do if your card indicates a lack of funds.

Body

Question

How do I add/track printing funds on my BG1 card?

Answer

Expand the panels in this article for information on how to load printing funds to your BG1 Card and how to track printing funds.

Add Printing Funds to BG1 Card

Students must have funds available in the BG Bucks account of their BG1 Card in order to print. Visit the BG1 Card office site to learn how to load funds to your account by reviewing How to Deposit BG1 Bucks section and/or watching the BG1 Card office's video tutorials here.

Track Available Printing Funds

Students can login to their PaperCut account using their BGSU credentials at papercut.bgsu.edu and view their PaperCut balance and BG1 Bucks balance (users must be on campus to access their PaperCut account).

Please Note: Refunds issued for printing errors will be refunded to the students PaperCut account and can only be used for future print jobs. This has no impact on the BG1 Bucks balance.

Lack of BG1 Card Funds When Trying to Print

If you are trying to print but your BG1 Card indicates a lack of funds, check your BG1 Card balance and add funds if necessary. You can view your printing funds through BG1 Card Services. If, after checking your balance and you confirm you have sufficient funds and you are still unable to print, please contact BG1 Card Services for assistance.

Please note: New/replacement BG1 cards may take up to one hour to activate and if a user freezes their card through MyBGSU, it will read as "no card".

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

Details

Article ID: 159067

Created

Mon 5/13/24 1:36 PM

Modified

Mon 5/13/24 1:43 PM