Configure Apple Computer For Mobility Print


How do I install the Mobility Print driver on my personal Apple computer?


Users must be connected to the BGSU eduroam network in order to complete this setup. For information on connecting your Apple device to eduroam, click here

While following the steps below, if promoted to save credentials for Mobility Print do not allow it. Saving your credentials will cause problems the next time you change your password.

If unable to use the Mobility Print, you may have your credentials saved to your KeyChain. Follow the steps below to remove that password.

  1. Using the Spotlight (top right), search for KeyChain Access.
  2. Open KeyChain Access.
  3. From the list of password, remove the password that shows
  4. Try to print at this time, it should prompt you for your current MyBGSU username and password.

Installing the Mobility Print Driver

1. Navigate to System Preferences > Printers and Scanners.

2. Select Printers and Scanners.

3. Select the + icon under the Printers list.

4. The Add dialog is displayed. Select the Printer Search icon to display the Default window. 

5. Select bg-print-color from the list of available printers.

  •      The Name, Location, and Use should be displayed
  •      Confirm that Use is set to Secure AirPrint

6. If Secure AirPrint  is NOT displayed:

  •      Close the Add dialog
  •      Disconnect from the network
  •      Reconnect to the network
  •      Try again. If you still cannot see Secure AirPrint, contact Information Technology Services.

7. Select Add.

8. Navigate to the document you would like to print and open the Print dialog in that application.

9. Select Print to print your document.

10. When prompted, enter your BGSU username and password and select OK

Please Note: Color prints are selected by default. To print in black and white, change these settings in your Printer Properties prior to printing your document.


Retreiving your Printed Document

1. Visit a Mobility Print release stations on campus.

2. Swipe your BGSU ID card on the touch panel OR select the keyboard icon in the top right corner of the screen and enter your BGSU username and password.

3. You will now see a list of available prints in the virtual printer queue. Select the document(s) you would like to print on the touch panel and then click Print. 

4. Once your document has been released, you will see a "print job released successfully" notification on the touch panel.

5. Retrieve your document. Logout of the printer by selecting Log Out in the top right corner of the touch panel, OR you will be automatically logged out after approximately one minute of inactivity.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

100% helpful - 9 reviews


Article ID: 59904
Wed 8/8/18 1:58 PM
Fri 5/15/20 12:52 PM