Secure Email (CRES) Account Creation


How do I setup a Cisco Secure Email (CRES) account?


The Cisco Secure Email (CRES) service can be used to send and receive secured emails. If you currently do not have a CRES account, a new account can be requested through ITS.

Once your request has been processed, follow this process to finalize your account:

  1. You will receive an email with the subject New Account notifying that You have received a secure message.
  2. Select the securedoc attachment to launch the CRES login page.
    • You may need to select Open in a security prompt.
  3. Select Register.
  4. Follow the on screen prompts to create your account. 
    • Password does not sync with your BGSU password.
      • Password must contain characters from at least three of the available character types: lowercase letters, uppercase letters, numbers, and special characters. 
      •  Password cannot contain a character repeated more than three times consecutively.
      • Password cannot contain the username or the reversed username.
      • Password cannot contain Cisco, ocsic or any similar words by changing the capitalization of letters, or replacing the letter i with 1, |, !, letter o with zero, or letter s with $.
  5. An activation email will be sent to your BGSU email. Select the link in the email to activate the CRES account.
  6. Open the original email attachment and log in using the CRES account that you just created.

Addtional Guides

Cisco Registered Envelope Service User Guide

 For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.


Article ID: 41244
Tue 10/24/17 3:52 PM
Wed 5/13/20 4:40 PM