Canvas-Supported Browsers

Which internet browsers are supported by Canvas?

If you are experiencing issues using Canvas, please confirm you are using a Canvas-supported browser. 

The BGSU Learning Management System (LMS) team recommends Google Chrome or Mozilla Firefox when using Canvas. Internet Explorer (IE) is not supported by Instructure/Canvas.

A list of Canvas-supported browsers is available on this Canvas webpage. 

If, after confirming you are using a supported browser you are still experiencing issues using Canvas, please review the following:

Windows Devices

• Ensure that your operating system is current as noted in these Canvas computer specifications.
• You may need to download the Windows 10 Anniversary Update to submit Canvas assignments using Microsoft Edge.

Mac Devices

• Please be aware that the version of Safari your computer is running is tied to your version of macOS.
• Check for and install updates on personally-owned Mac machines. 
• To update a university-owned computer, please contact Information Technology Services (ITS).

Mobile Browsers

• Latest version of Safari (iOS) and Chrome (Android)—view Instructure limited support guidelines

If you are still experiencing issues using Canvas after reviewing the above information,  we recommend clearing your browser cache/history.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.