Question
How do I check/delete voicemail to email messages?
Answer
To listen to your voicemail to email message, just open the .wav file attachment included in the message.
Expand the panels in this article for additional information regarding checking/retrieving and deleting voicemail to email messages.
What Happens When I Delete the Message From My Voicemail Box, the .Wav File and/or My Email?
Deleting the voice message from any one of these locations automatically deletes it from all locations. However, the email message can be copied or forwarded to oneself like any other email, prior to deleting the original, if preferred.
Once I Delete a Voicemail Email Message Can I Restore It?
Voicemail messages are moved to the voicemail trash when deleted from the inbox or saved messages. Voicemail messages in the trash are automatically deleted from the trash after 7 days.
Messages can be moved out of the trash during the 7 day period of time. After the 7 day time in the trash, the message will be permanently deleted and will not be able to be restored.
Once Voicemail to Email is Active, Can I Still Use My Phone or Jabber to Retrieve and Manage My Voicemail?
Yes, voicemail to email is an additional service to help make management and access to voicemail easier for users.
For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.