Adding a Secondary or Shared Outlook Email/Calendar

New Outlook

1. In Outlook, select the Mail icon from the navigation pane.
2. Right-click your account name from your list of folders and select Add Shared folder or Mailbox.
3. Type the name of the mailbox you want to access (example its@bgsu.edu) in the Add shared folder or mailbox window.
4. Select Add.
5. From your list of folders, locate the Shared with me folder. Select the folder to expand it. The newly added shared inbox will be a subfolder under Shared with Me. When you select the name of the shared inbox it will expand to show the email folders.

Classic Outlook

1. In Outlook, select the File menu in the top left.
2. Select Account Settings.
3. Select Account Settings again.
4. Select the New button from the top of the list.
5. From the Outlook window that opens, type the Office Email Account’s email address in the blank box (example its@bgsu.edu).
6. Select Connect.
7. After loading for a moment, you will be prompted to login with your BGSU username and password.
   • You may need to authenticate via Duo Two Factor Authentication.
8. Select Sign In.
9. Once processed you will get a message stating, “Account successfully added. You need to restart Outlook for the changes to take effect".
10. Select Done.
11. Close Outlook.
12. Open Outlook.
13. The email account and calendar should now appear under your folders and calendars.

If you are opening an shared calendar, be sure you know the username for that calendar. If you are not sure of the username, please contact Information Technology Services. Access to the office calendar is required. Access can be requested by an account owner using the Access Changes form.

1. Click on the Calendar icon from the bottom left in Outlook.
2. Select Add Calendar.
3. Select From Address Book.
4. Verify the Address Book says Offline Global Address List - username@bgsu.edu.
5. Type the Outlook calendar you are trying to find into the Search bar.
6. Select the Calendar when it is found.
7. Select OK.
8. The newly added shared calendar will show on the left-hand side underneath your Shared Calendars heading.

Please see the following Microsoft Support article for instructions on opening a shared mailbox in Outlook for macOS:

Open a shared Mail, Calendar or People folder in Outlook for Mac