Adding a Secondary or Shared Outlook Email/Calendar

Question

How do I open/add an office (shared) email account in Outlook for Office 365?

Answer

The following steps will show you how to add a shared email/calendar account.

Adding a Shared Office Email

  1. In Outlook, select the File menu in the top left.
  2. Select Account Settings.
  3. Select Account Settings again.
  4. Select the New button from the top of the list.
  5. From the Outlook window that opens, type the Office Email Account’s email address in the blank box (example its@bgsu.edu).
  6. Select Connect.
  7. After loading for a moment, you will be prompted to login with your BGSU username and password.
    • You may need to authenticate via Duo Two Factor Authentication.
  8. Select Sign In.
  9. Once processed you will get a message stating, “Account successfully added. You need to restart Outlook for the changes to take effect".
  10. Select Done.
  11. Close Outlook.
  12. Open Outlook.
  13. The email account and calendar should now appear under your folders and calendars.

Adding a Shared Office Calendar

If you are opening an shared calendar, be sure you know the username for that calendar. If you are not sure of the username, please contact Information Technology Services. Access to the office calendar is required. Access can be requested by an account owner using the Access Changes form.

  1. Right-click on Shared Calendars.
  2. Select Add Calendar.
  3. Select From Address Book.
  4. Verify the Address Book says Offline Global Address List - username@bgsu.edu.
  5. Type the Outlook calendar you are trying to find into the Search bar.
  6. Select the Calendar when it is found.
  7. Select OK.
  8. The newly added shared calendar will show on the left-hand side underneath your Shared Calendars heading.

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

Details

Article ID: 111438
Created
Wed 7/8/20 4:03 PM
Modified
Wed 7/8/20 4:33 PM