Troubleshooting information for common issues and error codes.

Articles (6)

Canvas Webex authenticateUser #999999 Error

Information on Canvas Webex authenticateUser error, including cause and fix/resolution.

Canvas Webex Meeting Fails to Launch

Instructions to workaround the Webex Meetings "fail to launch" known issue.

Webex in Canvas Password Required Issue

Steps to fic the Canvas Webex meeting password requirement issue.

Webex Meeting Will Not Save

Instructions for fixing an issue where a Webex meeting will not save.

Webex via Canvas User Information Missing Error

Instructions for fixing the Canvas/Webex information missing error.

Windows Audio Troubleshooting

General audio troubleshooting steps for Windows devices.