Search28 Results
- Knowledge Base
- BGSU Accounts
- Two Factor Authentication (Duo)
Common Duo issues/troubleshooting steps.
- Knowledge Base
- Network Services
- Wireless Networks
- eduroam Troubleshooting Information
Instructions for troubleshooting eduroam connection with "no internet"
- Knowledge Base
- Applications/Software
- Canvas
- Canvas for Faculty
- Canvas Quizzes
- Respondus Lockdown Browser
Workaround for issue with Canvas New Quizzes & Lockdown Browser.
- Knowledge Base
- Applications/Software
- Canvas
- Canvas for Faculty
- Canvas Quizzes
- New Quizzes
Instructions for working around the Canvas known issue with importing new quizzes.
- Knowledge Base
- Applications/Software
- OnBase
Instructions for reporting an issue with OnBase.
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
Information regarding the ITS Reported Issues webpage and what it is used for.
- Knowledge Base
- Network Services
- Wireless Networks
- eduroam Troubleshooting Information
Troubleshooting instructions for device stuck in "connecting" to eduroam state.
- Knowledge Base
- Communication Tools
- Microsoft Teams
- General Information & Settings
Microsoft Teams troubleshooting steps.
- Knowledge Base
- Printing
- University Printing
Information on reporting an issue with a university printer, ComDoc contact information, hours, etc.
- Knowledge Base
- Applications/Software
- Canvas
Fix for users trying to access MS Teams via Canvas and are stuck in a login loop.
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- General Troubleshooting & How-Tos
General audio troubleshooting steps for Windows devices.
- Knowledge Base
- Applications/Software
- Zoom
- Zoom in Canvas
Troubleshooting steps for Zoom recordings.
- Knowledge Base
- IT Troubleshooting, Requests & Guidelines
- General Troubleshooting & How-Tos
Troubleshooting for Windows 10 version 1909 and higher microphone issues.
- Knowledge Base
- Applications/Software
- Four Winds
Information regarding who is responsible for digital sign content.
- Knowledge Base
- BGSU Accounts
- Email & Calendar
- Outlook Calendar & Email
Instructions for fixing Outlook search issue on macOS devices.