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ITS recommendations for using Cisco Jabber as a communication tool.
Description of BGSU telephone standard package of services and information regarding types of phones/models available.
Instructions for switching between call center devices within Cisco Finesse.
Cisco Jabber tutorials, system requirements, and FAQs
Troubleshooting steps for general Cisco Jabber issues.
Instructions for joining a Zoom meeting using the Cisco equipment in a classroom/conference room.
Information on deleting and checking voicemail to email messages.
Information regarding voicemail to email attachments and what voicemail to email messages look like.
BGSU telephone FAQ with information regarding: international calls, levels of access, disabling video, rebooting, changing name/voicemail.
How to identify the active camera in a telepresence room.
Information on using Cisco Telepresence in Hayes 121.
Information on using Cisco Telepresence in the Huntington HR conference room.
Information on using Cisco Telepresence in Huntington 104.
Information on using Cisco Telepresence in Hayes 101.
Information on using Cisco Telepresence in the McFall 221 Chartroom