Delivery/Return of Equipment Purchased Through ITS

Question

What is the process for delivery/shipping or the return of technology equipment purchased through ITS?

Answer

 

  • Equipment purchased through ITS will be delivered to the on-campus location specified in the purchase ticket.
  • Off-campus equipment delivery for faculty/staff (IE. remote staff) is the responsibility of the requestor/requestor's department. 
  • The return of equipment purchased through ITS either for hardware support or to return to ITS inventory (device replacement, staff departure, etc.) is the responsibility of the requestor/requestor's department and should be delivered to the following address(es):

Equipment needing hardware support:

ATTN: Greg Gilbert, ITS Hardware Support

Bowling Green State University

134 Hayes Hall

Bowling Green, OH 43403

Equipment being returned to ITS inventory:

ATTN: Ben Payne, ITS Asset Management

Bowling Green State University

134 Hayes Hall

Bowling Green, OH 43403

For additional assistance, please contact Information Technology Services at 419-372-0999 or through chat.

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Details

Article ID: 117733
Created
Tue 10/6/20 2:41 PM
Modified
Fri 10/6/23 9:33 AM

Related Services / Offerings (1)

University Device Request
*For planning purposes, please allow a minimum of 15 business days for the delivery of the requested system. Time is required for processing, shipping and delivery of orders. We cannot guarantee items will be delivered within 15 business days. Request a University-owned device such as a laptop or monitor. This could be a purchase or quote request, a replacement device request, a request for a new hire (faculty or staff), a device add-on/accessory request for current employees, requests for devices for a University event, and/or a request for a student/shared device. View this article for more information on what is included with University laptops: https://bgsu.teamdynamix.com/TDClient/2070/Portal/KB/ArticleDet?ID=129292